Previous incidents
Chatbots degraded
Resolved Nov 15 at 11:00pm CET
All affected candidates have been informed.
We apologise for any inconvenience ✌️
2 previous updates
WhatsApp Provider MessageBird is facing issues
Resolved Nov 03 at 04:05pm CET
MessageBird resolved the issue. Everything works normally again.
1 previous update
Authentication Provider Downtime
Resolved Oct 30 at 09:50pm CET
We've inspected all our logs during the downtime to find any impacted applications and mitigate directly with the candidates.
If you still find any impacted chats, please reach out to us.
3 previous updates
WhatsApp Channels Degraded
Resolved Oct 26 at 10:59pm CEST
Issue is resolved. All channels are up and running again.
2 previous updates
One customer running through backup channel
Resolved Sep 25 at 10:21am CEST
The problem affecting the WhatsApp channel involving one of our customers has been resolved.
No applications have been negatively affected by this incident as within 30 minutes of the start a backup channel was activated.
1 previous update