Previous incidents
October 2023
Oct 30, 2023
1 incident
Authentication Provider Downtime
Downtime
Resolved Oct 30, 2023 at 8:50pm UTC
We've inspected all our logs during the downtime to find any impacted applications and mitigate directly with the candidates.
If you still find any impacted chats, please reach out to us.
3 previous updates
Oct 26, 2023
1 incident
WhatsApp Channels Degraded
Degraded
Resolved Oct 26, 2023 at 8:59pm UTC
Issue is resolved. All channels are up and running again.
2 previous updates
September 2023
Sep 23, 2023
1 incident
One customer running through backup channel
Degraded
Resolved Sep 25, 2023 at 8:21am UTC
The problem affecting the WhatsApp channel involving one of our customers has been resolved.
No applications have been negatively affected by this incident as within 30 minutes of the start a backup channel was activated.
1 previous update
August 2023